2-1-1 Information & Referral


2-1-1 is an easy-to-remember, non-emergency telephone number provided by United Way that connects people with the help they need. 2-1-1 saves time and frustration through specialists who match callers to the right agency based on each caller's need.

The 24-hour, 365 days a year line makes it easy for the public to navigate the maze of human service providers and help lines. All calls are free, anonymous and confidential.

Callers can get live assistance with needs such as:

  • Food and shelter
  • Counseling and mental health services
  • Income and employment support
  • Help for the elderly and people with disabilities
  • Resources for children and families
  • Domestic Abuse
  • Drug/Alcohol Rehabilitation
  • Disaster Recovery

How does it work? Simply dial 2-1-1 from any telephone in Champaign County. Cell phones with any area code will reach the Champaign County 2-1-1 service when calling from a location within Champaign County. You can also access the online directory at any time by visiting www.findhelp211.org

Phone doesn't connect to 2-1-1? Please use this free number: 1-888-865-9903


2-1-1 is brought to you by United Way of Champaign County and the Champaign County Mental Health Board.



2-1-1 Information for Champaign County Service Providers:

2-1-1 Brochure

Services Provided by 2-1-1

New Service Provider Form - Fill out to be included in the 2-1-1 Database

Inclusion & Exlusion Statement