HELP STARTS HERE.

211 is an easy-to-remember, non-emergency telephone number provided by United Way that connects people with the help they need. 211 saves time and frustration through highly-trained specialists who match people to the right agency based on their individual needs. And now, 211 is available via text at 898 211.

The 24-hour, 365 days a year helpline makes it easy to navigate the maze of human service providers and helplines. All calls and texts are anonymous and confidential.

When you call or text 211, a real person will answer the phone. They can help you find local help for many things, including:

Food and shelter
Counseling and mental health services
Income and employment support
Help for the elderly and people with disabilities
Resources for children and families
Domestic Abuse
Veterans
Re-entry
Human Trafficking
Drug/Alcohol Rehabilitation
Disaster Recovery

How does it work? Simply dial 211 from any telephone. 94% of the United States is served by 211. You will be connected to the 211 specialist nearest to you. You can also access the online Champaign County directory at any time by visiting www.findhelp211.org

NOW AVAILABLE- TEXTING

Text your ZIP Code to 898 211. Text support is currently available from 8:30am - 4:30pm.

Phone doesn’t connect to 211? Please use the toll-free number: 1-888-865-9903